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Referral line for Nashville and Davidson County, Tennessee24 hours a day, 7 days a week(615) 916-5290

Nashville and Davidson County

Questions and answers

Short answers. Each links to a longer page where there is one.

Call (615) 916-5290

Answered 24 hours a day, 7 days a week

Who cleans up after a death in Nashville?

The family or the property owner arranges it, usually by hiring a biohazard cleanup company. Police and the medical examiner investigate but do not clean.

Can I call at any time?

Yes. The line is answered 24 hours a day, 7 days a week.

Does this website send its own workers?

No. It is a referral service with no crews. You are put through to an independent company that covers your ZIP code.

Which areas are covered?

26 Nashville and Davidson County ZIP codes, plus Brentwood, Franklin, Hendersonville, Gallatin, Mt. Juliet and Goodlettsville. See areas.

How much does cleanup cost?

It depends on the size of the area, what soaked in, how long before it was found and what has to be removed. Ask the company for a written price.

Does insurance pay?

Sometimes. Call your insurer before work starts. See who pays.

Does Tennessee help crime victims with cleanup?

The Treasury's Criminal Injuries Compensation program may consider cleaning and removal costs when the crime happened in the victim's or an eligible relative's home. File within two years.

Do I need to be there?

Not usually. Many families leave a key and come back when it is finished.

Can I keep belongings from the room?

Tell the company what matters. What can be cleaned is cleaned; the rest is removed only with your agreement.

Where is the Nashville medical examiner's office?

850 R.S. Gass Blvd., Nashville, TN 37216. Phone (615) 743-1800.

Is it biohazard or bio hazard cleanup?

Both spellings mean the same work: removing blood, body fluids and other material that can carry disease.

Who can I talk to if I'm struggling?

Call or text 988 for the 988 Suicide & Crisis Lifeline, available 24/7/365.

Whenever you are ready

There is no wrong time to call

Some families call the same evening. Others wait until after the service. Until then, close the door to the room and leave the cleaning to people with the right protection.

Speak with a cleanup company

The call is put through to an independent company that works in your ZIP code. Ask what the job involves, how they price it and when they could begin. Nothing is agreed until you say so.

Call (615) 916-5290

Answered 24 hours a day, 7 days a week

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Call (615) 916-5290